Hudhud
HUDHUD ENTERPRISE

AI customer operations for organizations that cannot afford fragmented intelligence.

Hudhud connects customer conversations, AI decisions, business actions, revenue intelligence, and organizational governance inside one operating layer built for complex enterprise environments.

Enterprise
$1,500/month
$15,000/year
Enterprise Plus
$4,000/month
$40,000/year
The enterprise reality today

Customer data lives in one system. Conversations in another. AI works alone.

In most enterprises, customer intelligence is scattered: data in one system, conversations in another, automation somewhere else, and AI tools generating responses independently of each other. Revenue teams work from different signals. Management sees results after the fact.

Customer data in a separate system
Conversations in another system
Automation runs disconnected from understanding
AI tools generate responses independently
Revenue teams working from scattered signals
Management sees outcomes after it's too late to act

Hudhud doesn't replace your CRM or ERP. It's the intelligent layer that operates around and across them.

One operating layer

Enterprise value comes from coordination, not reply generation alone

Every channel, every understanding, every decision, every action connects to the next - not as separate steps, but as one coherent system.

Channels
Customer Intelligence
Decision Intelligence
Action / Automation
Business Systems
Outcomes
Learning
Governance

Every card here is an enterprise outcome, not a technical function

Customer Intelligence

One connected understanding of customer context, across every channel and team.

Conversation Intelligence

Consistent reading of intent, objection, and urgency - unchanged by which agent or channel is involved.

Decision Intelligence

The same next-best-action logic, applied consistently across every team and channel.

Revenue Intelligence

Clear visibility into opportunity, performance, and the gap between expected and observed.

Learning Intelligence

Decisions and policies that improve from real outcomes, not assumptions.

Governance

AI action stays inside your organization's authority, not outside it.

Enterprise Governance

AI autonomy without organizational control isn't Enterprise AI

This is a primary buying reason, not a footnote. Hudhud gives AI room to act - not unchecked authority.

AUTONOMYINSIDEAUTHORITY
Advanced roles and permissions, scoped per role
Approval flows ahead of sensitive actions
Clean human handoff when needed
AI policy controls
Full traceability behind every decision
A complete audit log of every action
Clear permission boundaries between roles
Governance scoped per tenant
Adjustable operational limits
Organizational Scale

One system, across multiple branches, teams, and roles

Hudhud operates across your branches, teams, and different staff roles, under one consistent governance model - without losing visibility or control.

Multiple branches, with parent/child hierarchy between head office and locations
Multiple teams organized under departments
Roles and permissions scoped at organization, branch, or team level
Multiple channels (WhatsApp, Instagram, Messenger) under one intelligence
Multiple markets and currencies
Five conversational languages, dialect-aware
Integrations

Your infrastructure already exists. Hudhud connects to it, not rebuilds it.

API and webhook access open Hudhud to your existing business systems - never replacing them.

REST APIWebhooksCRM/ERP integrationCommerce systemsCustomer dataOrder workflowsCustom integrations where supported
Security & Trust

Real capabilities, not certifications we haven't earned yet

We don't repeat unverified certification claims. These are the actual mechanisms the platform runs on today.

Authenticated inbound webhook ingress
Encrypted credentials
Tenant data isolation
Defined access controls
Secret and key protection
Data minimization - only what's needed is retained
Controlled diagnostic access
Full auditability
Provider identity authentication
Reliability

Reliability isn't just uptime

It's a property of the whole system, from the moment a message arrives to its processing and the learning that follows.

Authenticate
Durably accept
Acknowledge
Process
Observe
Recover
Durable acceptance of verified events
Idempotent processing - no duplicate business effect
Recovery without losing a verified event
Explicit failure states, never silent ambiguity
Resilience to provider outages
Continuous operational observability
Enterprise AI Infrastructure

Business intelligence is one thing. Model providers are another.

Hudhud Intelligence decides what should happen. The execution layer translates that into a task. Provider routing chooses which model runs it, with automatic fallback when one is unavailable.

Hudhud Intelligence
The business decision
01
AI Execution Layer
Translates the decision into a task
02
Model & Provider Routing
Automatic fallback, cost- and language-aware
03

Enterprise

For organizations running customer operations as a governed, company-wide system.

$1,500/month
$15,000/year
  • Security review with your team before go-live
  • Architecture review of your integration plan
  • A committed-capacity conversation, not a self-serve cap
Talk to Enterprise Sales

Enterprise Plus

For multi-brand, multi-team operations that need AI policy control, not just AI access.

$4,000/month
$40,000/year
  • AI policy controls across brands/workspaces
  • Advanced observability into AI decisions and spend
  • Named enterprise support contact
  • Priority onboarding sequencing
  • Enhanced capacity planning ahead of peak periods
Talk to Enterprise Sales
Enterprise Onboarding Model

A real enterprise onboarding journey, not a pilot

01
Architecture & Requirements Review
Understanding your real operational scope before any setup.
02
Security / Data Review
Confirming your security requirements and data sensitivity.
03
Integration Design
Connecting Hudhud to your existing systems.
04
Controlled Configuration
Setting policies, roles, and operational limits.
05
Validation
Testing real behavior before go-live.
06
Production Activation
Going live in your real environment.
07
Capacity & Operational Review
Confirming capacity matches your real volume.
08
Ongoing Optimization
Continuous improvement from real outcomes.
Architecture Review

Request an Enterprise Architecture Review

A serious technical and commercial conversation before any commitment. We discuss:

Expected workloadChannelsMarketsBranches and teamsAI workloadExisting CRM/ERPAPI requirementsSecurity requirementsData requirementsReliability objectivesCapacity requirementsRegional requirements
Request Architecture Review
Why Enterprise buys Hudhud

Not another feature list. An executive outcome.

One operating layer
Connected customer intelligence
Consistent decisioning
Reduced operational fragmentation
Governed AI
Commercial visibility
Scalable customer operations
Integration with existing systems
Enterprise to Hyperscale

A natural path, not a leap

As your organizational complexity and conversation volume grow, Hudhud scales with you.

Organizational complexity
Capacity
Regional scale
Global scale
See the full pricing table

Enterprise FAQ

What actually makes Hudhud Enterprise different?

The governance layer, integration depth, and support model an organization standardizes on before putting AI in front of every customer conversation - not just a higher usage cap.

How does Enterprise pricing work?

A fixed, published monthly or annual price - Enterprise at $1,500/month ($15,000/year), no "contact us to find out."

What is Enterprise Plus?

The next tier - broader workload governance, deeper AI policy controls, and named support, at a fixed $4,000/month.

Can Hudhud integrate with our CRM/ERP?

Yes, through CRM integration, REST API, webhooks, and custom integrations where supported.

How does Hudhud govern AI actions?

Through approval flows, policy controls, human handoff when needed, and full traceability behind every decision.

How are multiple teams and branches handled?

Roles and permissions scoped at organization, branch, or team level, under one consistent governance model.

How does Hudhud approach reliability?

Durable acceptance of verified events, idempotent processing, and recovery without losing a verified event.

How does Architecture Review work?

A technical conversation about your real workload and requirements, before any commercial commitment.

What happens when our volume grows beyond Enterprise Plus?

Hyperscale is the next tier - its pricing is published on the pricing page too.

Are Meta/WhatsApp charges included?

No. Hudhud's subscription price is separate from Meta's own WhatsApp Business Platform fees, which are billed independently of your plan.

Run your customer operations on one governed operating layer.