AI doesn't manage conversations.
AI executes revenue decisions.
Hudhud understands buying intent, chooses the strategy, and executes the decision - moment by moment, continuously toward your goal.
Every delayed decision is revenue disappearing.
Customers lose interest before you respond.
The big opportunity gets buried in routine messages.
A discount at the wrong moment kills margin.
A ready-to-buy customer gets forgotten.
Why Hudhud is not another AI assistant
Stores data.
Executes fixed rules.
Answers questions.
Decides and executes a revenue decision.
How Hudhud Thinks
Every plan is a stage of maturity, not just software
Who are you today? Who will you become?
“I need help replying.”
“I need AI to automate work.”
“I need AI to understand customers.”
“I need AI to manage revenue.”
“I need AI to optimize the company.”
Compare Every Capability
One Decision
Give Hudhud a goal. It builds the mission and executes it.
What Enterprise Really Buys
Which Hudhud operating model fits your organization?
Not a calculator - a guide. Answer a few questions about how you operate; the guidance below is directional, grounded in real plan capabilities, never a hard eligibility rule.
How capability depth evolves across the operating model
Select a tier to see how it compares up and down the ladder - the same real capability data as the comparison table below, organized as a progression.
Select a plan. See its capability field light up.
Eight real capability families, drawn from the same comparison data - select a tier to see which are included, expanded, or part of a custom agreement.
- AI cost & policy governanceIncluded
- Revenue Mission ControlIncluded
Published prices. No “contact us to find out.”
Four tiers, each with a fixed monthly and annual price - because clarity is part of the product, even at this scale.
Enterprise
For organizations running customer operations as a governed, company-wide system.
Everything in Business/Scale, plus the governance, integration depth, and support model a company standardizes on before it puts AI in front of every customer conversation.
- Advanced roles & permissions (RBAC)
- Approval governance flows
- Revenue Mission Control
- Strategic Foundations
- Decision traceability across your team
- Multi-branch operations
- CRM integration
- API access
- Webhooks
- Architecture review of your integration plan
- Security review before go-live
- Priority support
- Dedicated onboarding
- A committed-capacity planning conversation
Enterprise Plus
For multi-brand, multi-team operations that need AI policy control, not just AI access.
Everything in Enterprise, plus the workload governance and integration reach a group of brands or a multi-team operation needs to run AI consistently across all of them.
- Everything in Enterprise
- AI policy controls across brands/workspaces
- Advanced workload governance
- Custom workflow automation
- Advanced observability into AI decisions and spend
- Expanded organizational scope
- Custom integrations
- Higher, custom operational limits
- Dedicated onboarding with priority sequencing
- Named enterprise support contact
- Enhanced capacity planning ahead of peak periods
- SLA commitment
Hyperscale
The 100M+ conversations/day product capacity class.
Everything in Enterprise Plus, plus the dedicated capacity, event-processing headroom, and reliability engineering a business needs once its message volume is itself a scale problem.
- Everything in Enterprise Plus
- 100M+ conversations/day product capacity class
- Dedicated capacity envelope, sized to your committed workload
- Tenant workload isolation - your traffic never contends with another organization's
- High-volume event processing with durable, verified ingress
- Cell-based capacity architecture
- AI routing and governance across models and providers
- Backpressure architecture for graceful load shedding
- Provider (Meta/WhatsApp) capacity planning done jointly, ahead of peak demand
- Regional/cell capacity planning
- Joint capacity qualification before go-live at scale
- Advanced observability across capacity, queues, and provider health
- Dedicated technical account management
- Defined incident escalation path
- Advanced recovery architecture and reconciliation
Global Hyperscale
Multi-region operation for organizations that cannot concentrate risk in one place.
Everything in Hyperscale, plus a global operating architecture: regional failure isolation, disaster-recovery design, and executive-level service governance for organizations running across multiple regions at once.
- Everything in Hyperscale
- Global, multi-region operating architecture
- Regional failure isolation
- Large-scale tenant placement across regions
- Advanced disaster-recovery architecture
- Global workload planning
- Large-scale provider federation across markets
- Executive service reviews
- Dedicated architecture governance
- Global capacity management
- Regional/capacity design reviews
Requirements beyond Global Hyperscale's published capacity and service envelope are handled through a separately scoped infrastructure agreement.
How AI usage works
Every plan includes a defined amount of AI-driven conversation capacity. Material usage beyond what your plan includes is governed by the usage schedule attached to your plan, or by the committed-capacity terms of an Enterprise agreement - never an open-ended cost you can't predict.
Meta and WhatsApp charges
Hudhud's subscription price is what you pay Hudhud. Meta's own WhatsApp Business Platform fees - charged per conversation or template message, depending on category and country - are separate, set by Meta, and billed independently of your Hudhud plan.
Built for the 100M+ conversations/day class
Hyperscale and Global Hyperscale are engineered around dedicated capacity, durable event ingress, and tenant isolation - so growth in your message volume becomes a capacity conversation, not an incident.
Reliability, by construction
Every inbound webhook is cryptographically verified before it's trusted. Every organization's data is isolated from every other's. Durable ingress means a verified event survives a crash between acceptance and processing. These aren't marketing claims - they're the actual mechanisms the platform runs on today.
The Full Capability Matrix
From self-service to Global Hyperscale - where every capability expands.
| Team | Business / Scale | Enterprise | Enterprise Plus | Hyperscale | Global Hyperscale |
|---|---|---|---|---|---|
AI & Intelligence AI cost & policy governance | — | — | Included | Included | Included |
Customer Operations Multi-branch operations | — | Included | Included | Included | Included |
Revenue Intelligence Revenue Mission Control | — | Included | Included | Included | Included |
Governance Approval governance flows | — | Included | Included | Included | Included |
Teams & Roles Advanced roles & permissions | — | Included | Expanded | Expanded | Expanded |
Automation Custom workflow automation | — | — | Included | Included | Included |
Integrations CRM & custom integrations | — | Included | Expanded | Expanded | Expanded |
API / Webhooks API & Webhooks access | — | Included | Included | Included | Included |
Reliability SLA commitment | — | — | Included | Included | Included |
Observability Observability into AI decisions & spend | — | — | Included | Included | Included |
Capacity Dedicated, committed capacity envelope | — | — | — | Enterprise Agreement | Enterprise Agreement |
Architecture Regional/cell capacity planning → global multi-region architecture | — | — | — | Included | Enterprise Agreement |
Support Priority support & dedicated onboarding | — | Included | Expanded | Expanded | Enterprise Agreement |
Enterprise Services Architecture & security review → named enterprise support | — | Included | Expanded | Expanded | Enterprise Agreement |
Hyperscale Services 100M+ capacity class, joint qualification → global provider federation | — | — | — | Included | Enterprise Agreement |
FAQ
Does my bill climb as sales grow?
Your plan stays what you chose, with clear, known-upfront capacity. Meta/WhatsApp charges, where they apply, are billed separately from the platform subscription. If your usage outgrows your plan's capacity, Enterprise gives you committed capacity and clear terms instead of a guess.
Do I need a card to start?
No. Start instantly, no card, no commitment.
Can I switch plans easily?
Anytime - upgrade or downgrade whenever you choose.
Where is my data kept?
Yours alone, protected by strict security standards.
Will this replace my sales team?
No. It extends your team's capacity and leaves key decisions to them.
Can Enterprise be customized?
Yes, fully, to your organization's policies.
What does "100M+ conversations/day" actually mean?
It's the product capacity class Hyperscale and Global Hyperscale are engineered to carry - an architectural workload model, not a measured traffic figure from today's customers.
Is 100M+ current customer traffic or a product capacity class?
A product capacity class. Hudhud doesn't publish live customer traffic numbers, and any capacity figure shown here is a final architectural range, not a claim about current measured volume.
What happens when our workload exceeds a published tier?
Before you get there, Enterprise and Hyperscale open a committed-capacity conversation instead of a self-serve cap - capacity is planned with you, not discovered during an outage.
How does Hudhud isolate large tenants?
Through explicit boundaries: identity isolation, data isolation, workload and rate governance, and a defined capacity envelope per organization - so one tenant's growth never becomes another's outage.
How does Hudhud handle AI provider degradation?
The routing layer chooses which model or provider executes a task, and reroutes automatically to an alternate provider when one degrades or hits a quota limit - no single-provider dependency.
Can Hudhud operate across multiple teams and markets?
Yes - Enterprise Plus is built specifically for this: expanded organizational scope and AI policy controls across brands and workspaces.
How does Enterprise onboarding work?
A dedicated onboarding process that includes an architecture review of your integration plan, a security review before go-live, and a committed-capacity planning conversation - not a generic self-serve flow.
What does an Architecture Review include?
A direct discussion of expected conversation volume, burst profile, channels/providers, brands/teams/markets, AI workload, CRM/ERP, API, data, security, reliability, regional requirements, and recovery expectations.
How are Meta/WhatsApp fees handled?
Hudhud's subscription price is what you pay Hudhud. Meta's own WhatsApp Business Platform fees - charged per conversation or template message, by category and country - are entirely separate, set by Meta, and billed independently of your Hudhud plan.
How does AI-provider routing work?
An execution gateway abstracts the provider call and picks the model best suited to the task and language, with cost and quota awareness, and automatic fallback when a provider is unavailable.
What happens when delivery status is uncertain?
Unknown doesn't mean success and doesn't mean failure. The operation moves through an explicit "unknown" state and is reconciled through independent positive evidence - never a blind retry.
How does Hudhud approach multi-region operations?
Global Hyperscale is built for a final global operating architecture: regional isolation, tenant placement, and disaster-recovery paths - without claiming current physical deployment in every region today.
Can we integrate Hudhud with CRM/ERP/internal systems?
Yes - through CRM integration, custom integrations at Enterprise Plus, and open API and Webhooks access available across every Enterprise tier.
How does Hudhud govern AI actions?
Through approval governance flows, governed policy controls, and decision traceability across your team - so AI action stays inside your organization's authority, not outside it.